PERSONALISED IT SOLUTIONS
Your business is one of a kind. Its IT solutions should be, too (and no, that doesn’t have to cost mega-bucks)
SUPPORT FASTER THAN THE FLASH HIMSELF
Small business owners get each other. So setting up or fixing your IT never involves 357 years on hold
TECH THAT GROWS WITH YOU
Whether you’re moving like Slowpoke Rodriguez or Speedy Gonzales. Your IT readily adapts alongside you
1:1 SUPPORT FROM ME, KALE
As your single line of contact, I get to know your business and am at the ready to set up, fix up or thumbs up your IT
Tackling your growing business’s IT without ANY support?
Let’s face it. Tech is really fun hard.
And along with clients or customers to impress, a team to lead or multiple office suites – you’ve got a business to run.
Up until now, you’ve:
- DIYed your tech setups
Which has taken an epic amount of time (maybe years) and still isn’t perfect. So you dismiss, dismiss, dismiss the same update reminders and error messages, knowing you can only put up with the ‘leaky tap’ for so long
- Been burnt by an IT guy
You know the one. When they finally respond, they get to work. But you have no idea what the hell they’re doing, so if something else goes wrong, you’ll be on hold forever again
But, as a growing business, before long, you’ll have to set up more staff members. Connect internet in a new building. Or tackle the nightmare that is setting up a security system.
To do it properly, you need help. But from whom?
Right now, it feels like the world is ending if your:
-
- Systems go down
- Computer crashes
- Work files *poof* vanish
- Clients can’t get in touch
- Confidential files run away in the night with a sinister hacker who demands a life-sized house built from iced vovos alone in a mere 24 hours or else…
Seriously though…
What the heck will you do
when your tech has a meltdown?
Sure, you could book into the Apple Genius Bar for your crashed computer
(appointments available from next Friday onward), scour your online files
for older versions of documents to *try* and retrieve them, and cancel all your
meetings to nervously stack iced vovos with no idea how the hell you’ll pull this off
…But you don’t have that kinda time to lose
Swap wasted time, uncertainty, pulled-out hair (and iced vovos) for:
✓ Increased efficiency with personalised IT support designed for your one-of-a-kind business
✓ More time in flow now that tech interruptions are off the table, or quickly fixed
✓ Focused growth, confident that your systems can support your vision for the future of your biz
✓ Easy snoozes knowing you have an expert nerd watching your and your IT’s back
Small Business IT Support is your ticket to:
✓ Protected tech – you know, the client work, processes, systems and softwares you’ve worked hard to perfect
✓ IT that runs smoothly with pesky ‘update available’ snoozes interrupting your flow a thing of the past
✓ On-call support so that if there is a hiccup? “I’ll call Kale” becomes your easy solution
✓ Seamless systems that optimise automations, strengthen security and set you up for the future of your business
Your personalised IT support may include
Backups
That outlive any crashes
Updates
So you’re ready to roll when you log in
Cybersecurity
Ta-ta to hackers spying on (or stealing) your stuff
Google or Office 365 Setups
Stay organised online
Automations
To replace unnecessary manual work
Phone Setup
Office phone lines, new systems and redirects
Internet Setup
NBN, Copper and alternate solutions
Setting Up New Staff
Think: logins, licences and access to custom software that makes your business tick along
Server Support
Setting up and fixing servers for computers and printers
Email Migration
Take your inbox anywhere your business grows
Website Hosting
Support with the setup and management of your site
Wi-Fi
New tech, connections and making it all work
Hey, I’m Kale
Your Certified Nerd
- IT Specialist
- 16 years’ experience
I help growing businesses like yours increase efficiency with seamless IT support and solutions. That’s a fancy way of saying “you get back to work, while I sort your tech”. I like to think of myself as your business’s outsourced IT partner. I’m not here to bamboozle you with confusing words. Instead, I’ll set you up with systems that work for your business, or maintain the ones you already have up and running.
“I put out a tech SOS and Kale was in my office within the hour.”
– Chantelle Ritchie, Dental on Cambridge
I am proud partners with:
(Geek speak: As an official partner, this means faster
setups (or fix ups) and expert advice for you)
YOU!
Think of me as an outsourced
partner to you and your team
“Working with Kale is an absolute pleasure. Kale gets to know your business and what you want to achieve, then does all this awesome work for you without pushing unnecessary things. He takes a massive load off my plate with IT support and helps us manage our IT and cyber risk, keeps our business tech functioning, handling everything from making sure we have an internet connection, to our staff being properly kitted out with tech, to designing our tech infrastructure (most recently a print server setup) in a cost-effective and practical manner. Having Kale on our team helps us operate significantly more efficiently and we can focus on growing the business and doing some kickass work for our clients without needing to divert time to tech stuff as Kale has that under control”
– Dugald Hamilton, 23Legal
Lightbulb Moment:
While I support all growing businesses with IT support, I also bring specialist knowledge for the legal and health industries. This includes data privacy compliance and Australian data centre file encryption requirements.
*Some* of the tech tools I help with:
Nerd-loving words
“He took the time to understand our business and has a unique ability to easily communicate tech talk in real words.”
– Toby Cumpstay, Simply For Strings
“While streamlining my business’s tech, I was tasked with email and domain migrations, and Google Workspace setup, and I was dreading it. He sorted everything, without a hitch, over a weekend.”
– Gaby Hung, Hung Designs
“Above and beyond is standard practice. He ensures he understands how a client’s business works. Kale is a true expert at what he does.”
– Sav Joannou, Capital IT Solutions
“There is no one I trust more with both my own business and my clients. No request is too small or too big and every IT struggle is made easy with Kale’s knowledge and expertise. Truly a business sidekick I can’t live without!”
– Yiota Athousis, Ola Digital
These Business IT Support
Services are trusted by
Choose your IT Solution
NERD IN YOUR POCKET
Ongoing
Let’s personalise an IT plan for your business. This may include, but isn’t limited to:
- Backups
- Updates
- Cybersecurity
- Automations
- Computer recovery
- File encryption
- Automations
- Computer maintenance
- Google Workspace setup
- Office 365 maintenance
From $75+GST p/computer p/m, tailored to you
NERD ON-DEMAND
Adhoc
Have a one-off IT task? Here are some IT areas I can perfect with nerdy expertise:
- Website migration
- Email migration
- Automations
- Google Workspace setup
- Office 365 setup
- Internet connections
- Phone system installation
- Tidy Data cabinets
Personalised quotes starting from $250+GST
Frantically Frequently Asked Questions
How do I contact you if it’s an emergency?
Call me on 07 3184 6884.
But it’s like, 9pm or a weekend. Can I call you then?!
Ideally, we’ll chat between 8am and 5pm.
How do I contact you if it’s not an emergency?
Fill in this quick contact form and I’ll be in touch within 24 hours.
How often can I call and email you throughout our ongoing IT package?
This can be as little as a call or two or as much as two hundred and fifty-three. We customise a package to suit the level of support that works for you.
How often can I call and email you during our ad hoc IT package?
Your project comes with a schedule. And that schedule includes our contact time and calls. So, before we get started both of us have exactly what we need and don’t require any extra contact time. Have a question? I’m happy to delve into my nerdy brain and answer it for you any time, free of charge.
Help! I don’t really know what I need, but I have some tech things that are bugging me.
Great, let’s jump on a call (if it’s an easy fix we may even sort your issue then and there).
I’m a solo business owner but want to make sure my IT is all G. Which one’s for me?
Hey, look at you, little rhymester. My ad hoc package is best suited to solo and smaller businesses. Let’s triple-check it’s the right fit. Book your call here.
I’ve been burnt in the past, how do I know you’ll be different?
I get it. The IT world can get a bad rap. And if I’m honest, most of the rumours are true. Unanswered phone calls, long waits on hold, confusing lingo, so you’re never really sure what they’re up to. But that’s not my style at all. As a small business, you have a direct line of contact to me, which means no long wait times (more catch-ups about your weekend). No bamboozling (instead I talk you through what I’m doing minus the geek speak). And with less overheads than large agencies, you’re not charged an arm and a leg. Still unsure? Check out what others are saying about working with me.
Will you charge me more without telling me?
Never. The beauty of ongoing and ad hoc IT support packages is that we personalise the lot to your business, including your budget. So if you require a little more support one month, we chat it out before it happens so there are no unwelcome surprises.